---
title: Self Help Page
---

[![I Can Read Marketing Logo (White Background) 800x138px](https://register.icanread.asia/hs-fs/hubfs/I%20Can%20Read%20Marketing%20Logo%20(White%20Background)%20800x138px.png?width=250&height=43&name=I%20Can%20Read%20Marketing%20Logo%20(White%20Background)%20800x138px.png "I Can Read Marketing Logo (White Background) 800x138px")](https://sg.icanread.asia)

![banner-image](https://register.icanread.asia/hubfs/Online%20Demo%20Class%20+%20$50%20off%20any%20Online%20Learning%20classes%20(1).png)

##### Have a question? 

##### Guide to Payment

- [Guide to ClassIn Login](https://register.icanread.asia/faq/classin)
- [Guide to Student Portal Login](https://register.icanread.asia/faq/studentportal)
- [Guide to Payment](https://register.icanread.asia/faq/payment)
- [Guide to ICR Heroes](https://register.icanread.asia/faq/icrheroes)
- [Guide to ICR Champs](https://register.icanread.asia/faq/icrchamps)
- [Course Calendar](https://register.icanread.asia/faq/coursecalendar)

## eNETS Debit

 What is eNETS Debit?

eNETS Debit is an Internet-based payment method that enables you to make payment from your bank account using your Internet Banking PIN and ID.

 How do I make a payment using the Student Portal?

**Step 1 **

**![Screenshot 2021-09-01 at 3.29.17 PM](https://register.icanread.asia/hs-fs/hubfs/Screenshot%202021-09-01%20at%203.29.17%20PM.png?width=200&name=Screenshot%202021-09-01%20at%203.29.17%20PM.png)**

Click <**Outstanding Amount**> via the dashboard.

 

**Step 2 **

![Screenshot 2021-09-01 at 3.29.31 PM](https://register.icanread.asia/hs-fs/hubfs/Screenshot%202021-09-01%20at%203.29.31%20PM.png?width=200&name=Screenshot%202021-09-01%20at%203.29.31%20PM.png)

Select the <**View Details**> icon to view the invoice breakdown.

 

**Step 3**

![Screenshot 2021-09-01 at 3.29.40 PM](https://register.icanread.asia/hs-fs/hubfs/Screenshot%202021-09-01%20at%203.29.40%20PM.png?width=200&name=Screenshot%202021-09-01%20at%203.29.40%20PM.png)

Click on <**Payment**> on the top right corner.

 

**Step 4**

![Screenshot 2021-09-01 at 3.29.55 PM](https://register.icanread.asia/hs-fs/hubfs/Screenshot%202021-09-01%20at%203.29.55%20PM.png?width=200&name=Screenshot%202021-09-01%20at%203.29.55%20PM.png)

Select <**eNETS Debit**> under the Payment Method Drop down box.

Click <**Make Payment**> to proceed.

**  
Step 5**

![Screenshot 2021-09-01 at 3.30.04 PM](https://register.icanread.asia/hs-fs/hubfs/Screenshot%202021-09-01%20at%203.30.04%20PM.png?width=200&name=Screenshot%202021-09-01%20at%203.30.04%20PM.png)

Select the bank you would like to make payment with and click <**Submit**>.

You will be redirected to the bank’s I-banking page.

 I do not have an i-banking account, can I still proceed with making a payment via the Student Portal?

Unfortunately, you will not be able to make payments via our ePayment Portal without an I-banking account. 

 Can I make partial payments via the Student Portal?

Unfortunately, you will not be able to make partial payments via our ePayment Portal.

 I have made an eNETS Debit Payment few day back. But it seems like the transaction is not successful. What should I do?

We would recommend you to drop us an email at [sg.support@icanread.asia](mailto:sg.support@icanread.asia). Along with a screenshot of the transaction reference.

 I have made an eNETS Debit Payments few days back. But I have received a refund back into my bank account. What should I do?

We would recommend you to give your bank a call to check on the reason for the refund. Alternatively, you may drop us an email at [sg.support@icanread.asia](mailto:sg.support@icanread.asia). Along with a screenshot of the transaction reference.

 I have received an error message on the bank site. What do I do?

We would recommend you to close your browser and re-login to our student portal to transact again.

 How do I disable pop-blocker software (Firefox)?

**Step 1 **

Click on the <**Setting**> icon on the top right corner of the browser.

 

**Step 2 **

Click <**Options**> from the setting menu.

 

**Step 3**

Select <**Privacy & Security**>.

 

**Step 4**

Click <**Exception**> beside the <**Block pop-up windows**>.

**  
Step 5**

1. Key in the following URLs:  
<http://enets.sg>

- [enets.sg](http://enets.sg)
- [dbs.com](http://dbs.com) (For DBS/POSB Account holders)
- [uob.com.sg](http://uob.com.sg) (For UOB Account holders)
- [citibank.com.sg ](http://citibank.com.sg)(For Citibank Account holders)
- [ocbc.com](http://ocbc.com) (For OCBC Account holders)
- [plus.com.sg ](http://plus.com.sg)(For Plus! Account holders)
- [standardchartered.com.sg](http://standardchartered.com.sg) (For Standard Chartered Account holders)

2. Click <**Allow**>

3. Select <**Save Changes**>

 How do I disable pop-blocker software (Chrome)?

**Step 1 **

Click on the <**Setting**> icon on the top right corner of the browser.

 

**Step 2 **

Select <**Privacy & Security**>.

 

**Step 3**

Click <**Site Setting**s>.

 

**Step 4**

Select <**Pop-ups and Redirects**>.

**  
Step 5**

Click <**Add**>.

 

**Step 6**

1. Key in the following URLs:  
<http://enets.sg>

- [enets.sg](http://enets.sg)
- [dbs.com](http://dbs.com) (For DBS/POSB Account holders)
- [uob.com.sg](http://uob.com.sg) (For UOB Account holders)
- [citibank.com.sg ](http://citibank.com.sg)(For Citibank Account holders)
- [ocbc.com](http://ocbc.com) (For OCBC Account holders)
- [plus.com.sg ](http://plus.com.sg)(For Plus! Account holders)
- [standardchartered.com.sg](http://standardchartered.com.sg) (For Standard Chartered Account holders)

2. Click <**Add**>.

---

## PayNow

 What is PayNow?

PayNow Corporate is a service that allows your business to receive payments from other businesses and individuals instantly with just your Unique Entity Number (UEN), a PayNow QR code, or PayNow on SGQR.

 How do I make a payment using the Student Portal?

**Kindly refer to the step-by-step guide below:**

**Step 1 **

**![Screenshot 2021-09-01 at 3.29.17 PM](https://register.icanread.asia/hs-fs/hubfs/Screenshot%202021-09-01%20at%203.29.17%20PM.png?width=200&name=Screenshot%202021-09-01%20at%203.29.17%20PM.png)**

Click <**Outstanding Amount**> via the dashboard.

 

**Step 2 **

![Screenshot 2021-09-01 at 3.29.31 PM](https://register.icanread.asia/hs-fs/hubfs/Screenshot%202021-09-01%20at%203.29.31%20PM.png?width=200&name=Screenshot%202021-09-01%20at%203.29.31%20PM.png)

Select the <**View Details**> icon to view the invoice breakdown.

 

**Step 3**

![Screenshot 2021-09-01 at 3.29.40 PM](https://register.icanread.asia/hs-fs/hubfs/Screenshot%202021-09-01%20at%203.29.40%20PM.png?width=200&name=Screenshot%202021-09-01%20at%203.29.40%20PM.png)

Click on <**Payment**> on the top right corner.

 

**Step 4**

![Screenshot 2021-09-01 at 4.47.20 PM](https://register.icanread.asia/hs-fs/hubfs/Screenshot%202021-09-01%20at%204.47.20%20PM.png?width=200&name=Screenshot%202021-09-01%20at%204.47.20%20PM.png)

Select <**PayNow**> under the Payment Method Drop down box.

Click <**Make Payment**> to proceed.

**  
Step 5**

![Screenshot 2021-09-01 at 4.47.31 PM](https://register.icanread.asia/hs-fs/hubfs/Screenshot%202021-09-01%20at%204.47.31%20PM.png?width=200&name=Screenshot%202021-09-01%20at%204.47.31%20PM.png)

A PayNow QR code will be generated. Please scan the QR code via your bank’s app to authorise the payment.

 How do I use PayNow?

You may visit the following bank site for more information on PayNow:

| DBS/POSB | [https://www.dbs.com.sg/personal/deposits/cas-paynow-faq.page](https://www.dbs.com.sg/personal/deposits/cas-paynow-faq.page) |
| --- | --- |
| OCBC | [https://www.ocbc.com/personal-banking/help-and-support/payments-and-transactions/paynow](https://www.ocbc.com/personal-banking/help-and-support/payments-and-transactions/paynow) |
| UOB | [https://www.uob.com.sg/personal/eservices/ebanking/paynow.page](https://www.uob.com.sg/personal/eservices/ebanking/paynow.page) |
| Citibank | [https://www.citibank.com.sg/gcb/otherservices/payments-transfers.htm](https://www.citibank.com.sg/gcb/otherservices/payments-transfers.htm) |
| Standard Chartered Bank | [https://www.sc.com/sg/bank-with-us/paynow/](https://www.sc.com/sg/bank-with-us/paynow/) |
| Bank of China | [https://www.bankofchina.com/sg/custserv/cs6/201804/t20180426_12102708.html](https://www.bankofchina.com/sg/custserv/cs6/201804/t20180426_12102708.html) |

 

 

 

---

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