---
title: Self Help Page
---

[![I Can Read Marketing Logo (White Background) 800x138px](https://register.icanread.asia/hs-fs/hubfs/I%20Can%20Read%20Marketing%20Logo%20(White%20Background)%20800x138px.png?width=250&height=43&name=I%20Can%20Read%20Marketing%20Logo%20(White%20Background)%20800x138px.png "I Can Read Marketing Logo (White Background) 800x138px")](https://sg.icanread.asia)

![banner-image](https://register.icanread.asia/hubfs/Online%20Demo%20Class%20+%20$50%20off%20any%20Online%20Learning%20classes.png)

##### Have a question? 

##### Guide to Student Portal

- [Guide to ClassIn Login](https://register.icanread.asia/faq/classin)
- [Guide to Student Portal Login](https://register.icanread.asia/faq/studentportal)
- [Guide to Payment](https://register.icanread.asia/faq/payment)
- [Guide to ICR Heroes](https://register.icanread.asia/faq/icrheroes)
- [Guide to ICR Champs](https://register.icanread.asia/faq/icrchamps)
- [Course Calendar ](https://register.icanread.asia/faq/coursecalendar)

## First Time Login

 How do I log in to the Student Portal / create an account for the first time?

**Step 1 **

![step 1 login](https://register.icanread.asia/hs-fs/hubfs/step%201%20login.png?width=192&name=step%201%20login.png)

Click <**First Time Login**>.

 

**Step 2 **

Key in the following details:

![login step 2](https://register.icanread.asia/hs-fs/hubfs/login%20step%202.png?width=224&name=login%20step%202.png)

1. Student ID (SGxxxxxx)
2. Date of Birth (DD/MM/YYYY)

 

**Step 3**

![login step 3](https://register.icanread.asia/hs-fs/hubfs/login%20step%203.png?width=318&name=login%20step%203.png)

Please confirm Parent’s information and click <**Next**> to continue.

 

**Step 4**

![login step 4](https://register.icanread.asia/hs-fs/hubfs/login%20step%204.png?width=158&name=login%20step%204.png)

You will be asked to set a password. This password will be used for your subsequent logins from the main page.

 

**Step 5**

Upon successful login into the Student Portal, you will be directed to the Dashboard page.

---

## Forgot Password

 I have logged in previously but have forgotten my login password. How do I reset it via SMS?

**Step 1 **

![forgot password sms step 1](https://register.icanread.asia/hs-fs/hubfs/forgot%20password%20sms%20step%201.png?width=156&name=forgot%20password%20sms%20step%201.png)

Click <**Forget Password**>.

 

**Step 2 **

![forgot password sms step 2](https://register.icanread.asia/hs-fs/hubfs/forgot%20password%20sms%20step%202.png?width=176&name=forgot%20password%20sms%20step%202.png)

Select <**SMS**> and key in your child’s Student ID (SGxxxxxx).

Click <**Send Password**> to trigger an OTP.

 

**Step 3**

![forgot password sms step 3](https://register.icanread.asia/hs-fs/hubfs/forgot%20password%20sms%20step%203.png?width=224&name=forgot%20password%20sms%20step%203.png)

An OTP SMS will be sent to your mobile number.

 

**Step 4**

![forgot password sms step 4](https://register.icanread.asia/hs-fs/hubfs/forgot%20password%20sms%20step%204.png?width=224&name=forgot%20password%20sms%20step%204.png)

Key in the OTP you received and click <**Next**>.

 

**Step 5**

![forgot password sms step 5](https://register.icanread.asia/hs-fs/hubfs/forgot%20password%20sms%20step%205.png?width=182&name=forgot%20password%20sms%20step%205.png)

You will be directed to set up your new password.

 I have logged in previously but have forgotten my login password. How do I reset it via E-Mail?

**Step 1 **

![Email reset step 1 ](https://register.icanread.asia/hs-fs/hubfs/Email%20reset%20step%201%20.png?width=156&name=Email%20reset%20step%201%20.png)

Click <**Forget Password**>

 

**Step 2 **

![Email reset step 2](https://register.icanread.asia/hs-fs/hubfs/Email%20reset%20step%202.png?width=164&name=Email%20reset%20step%202.png)

Select <**Email**> and key in your child’s Student ID (SGxxxxxx).

Click <**Send Password**> to trigger the password reset.

 

**Step 3**

![Email reset step 3](https://register.icanread.asia/hs-fs/hubfs/Email%20reset%20step%203.png?width=296&name=Email%20reset%20step%203.png)

A password reset request email will be sent to your registered email address.

Click on the highlighted URL to receive your new password.

**Step 4**

![Email reset step 4](https://register.icanread.asia/hs-fs/hubfs/Email%20reset%20step%204.png?width=188&name=Email%20reset%20step%204.png)

A new password will be sent to your email address.

**Step 5**

![Email reset step 5](https://register.icanread.asia/hs-fs/hubfs/Email%20reset%20step%205.png?width=204&name=Email%20reset%20step%205.png)

You may proceed with keying in your child’s student ID and the new password you received earlier on.

---

[ Contact Us ](https://www.icanread.asia/singapore/english/ContactUs)

[Privacy Policy](https://sg.icanread.asia/i-can-read)

©2026 I CAN READ®. All rights reserved.

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